At THEKINGWORLD, we take great pride in the quality and craftsmanship of our cycles. If for any reason you are not fully satisfied with your purchase, we offer a clear and fair return policy as outlined below.
✅ Eligibility for Returns
- You may request a return within 7 days of delivery.
- The cycle must be unused, unassembled, and in its original packaging.
- All original tags, manuals, and accessories must be included.
❌ Non-Returnable Items
- Custom-built or personalized cycles
- Cycles that show signs of use, damage, or assembly
- Sale or clearance items
🔄 Exchange Policy
- We only replace items if they are defective or damaged during shipping.
- You must notify us within 48 hours of delivery with photos and videos.
- Exchanges are processed after the return is received and inspected.
💵 Refund Process
- Once we receive and inspect the returned item, we will notify you via email.
- If approved, the refund will be issued to your original payment method within 7–10 business days.
- Shipping charges are non-refundable.
🚚 Return Shipping
- Customers are responsible for return shipping costs unless the item is damaged or incorrect.
- We recommend using a trackable shipping service and purchasing insurance.
📩 How to Request a Return
- Email us at kingworldcycle@gmail.com with your order number and reason for return.
- We will respond within 24–48 hours with further instructions.
- Once approved, ship the item back to our provided address.
📞 Questions?
If you have any questions about refunds, feel free to contact us:
- Email: kingworldcycle@gmail.com
- Phone/WhatsApp: +91 7600870076